Skyport Tradeshow Concept

normalizing the future of Air Taxi transportation into a not-so-distant one

Concepting, designing, and prototyping to solve
problems and create exceptional experiences

Summary

We concepted a tradeshow booth -premiering at one of the largest, most trend-setting tradeshows in the world - that would normalize the hype of air taxis and envision what the passenger experience would be like from start to finish. While another agency ended up winning the pitch, the storytelling of this environment is one that the team and I are proud of crafting.

Details

Client: 

A large aviation company

Agency: 

900lbs

Category: 

Experiential

Timeline: 

2 weeks

Skills: 

Concepting / Strategy / User Experience / Storytelling / Experiential Design

Objective

Envision the air taxi experience before, including, and after

A large avation company promoting their air taxis asked us to create a tradeshow booth that would inspire visitors and bring the realism that air taxi commuting is something that will be a reality within the next 3 years. At tradeshows like this one that are all about "The future of ____", attendees get so excited about the technologies featured, but it often feels like science future rather than a near reality. Our objective was to make the air taxi experience seem real and attainable as an alternate form of mass transit in the near future.

Insight

Time spent in traffic means less time for...well, anything else

In a recent study, "commuters in the 15 most-congested cities spent an average of 83 hours stuck in traffic in 2017." To me, that was somewhat surprising to learn, but for my teammates, it was not unheard of. In my team, there are some who commute 45 minutes each way to work for a total of 7.5 hours per week, or 375 hours per year (on a 50 work weeks/yr schedule). That means less time spending time with friends and family (or even catching up on some zzz's) The question we asked ourselves throughout this RFP was: what would you do with the time not spent in traffic?

Solution

The Skyport of the Near-Future

In order to bring this vision to life, we had to make it feel as seamless and modern as possible while also acting as inspiration for what the Skyport of the near-future could be. There were two distinct sections of the tradeshow booth: the front half transporting guests into the five stages of the air taxi ride process, and the second half giving a peek under the hood of potential routes and how it would work.

Concept Art by Lorin Wood
Zone 1

Skyport experience

Within this first section, there are five stages in taking the air taxi at a Skyport:
1) Booking/Check-in
2) Observation Area
3) Skyport Lounge/Loading Area
4) Flight Deck
5) Deboarding and arriving at destination

zone 2

How it works

To optimize the square footage for the space, we used the walk up part of the Skyport experience as an opportunity to show off the routes the air taxi will launch with and give a better understanding of how air taxis will blend in with our everyday routine. Small air taxi-shaped drones are the physical manifestation of air taxis, with buildings scaled down to match and projection of the traffic flow of jammed up cars are viewable from below. Guests could see which route was currently being taken, along with their live birds eye view to build up anticipation for their actual ride later in the experience.

Concept

Use AR to animate instructions right off the page for improved context

AR provides two key features that help users further understand their environment. 1) It puts in augmented content wherever the user holds their phone camera and 2) Provides context in the X, Y, and Z axises instead of just two like traditional mobile applications.

Why this works

Use AR to animate instructions right off the page for improved context

IKEA Assembly is a mobile application that uses augmented reality to place animated instructions into the user's environment.  The little details and context that get lost in a picture can be clarified by the user walking around, moving closer and away from the model, and iconography representing key tools and actions needed.

Why this works

Tells the Story of the Air Taxis of the (Near) Future

Addresses a need in the market for a major brand to embrace both complementary and traditional health safely.

Builds on Partnership with Uber

Using the foundation of Uber and the aviation company's separate visions, we combined them for the best of those realities.

Reinforces their place in the innovation landscape

Continues showcasing the company as innovative and future-forward at the world’s most trend-setting and innovative trade show.

The Process

behind-the-scenes

Concepting, designing, and prototyping to solve
problems and create exceptional experiences

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Your objective should always be to eliminate instructions entirely by making everything self-explanatory, or as close to it as possible. When instructions are absolutely necessary, cut them back to a bare minimum.

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Features

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Features

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Heading

The spectacle before us was indeed sublime.

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Features

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Button Text
Initial Brainstorming and Sketches
The Team

Cole Wiser, Creative Director
Heather Jones, Director of Client Services
Angelica Ortiz, Experience Designer

MY RESPONSIBILITIES

Concepting, User Experience, Storyboarding, Experiential Design

TOOLS USED

Photoshop, Sketch

MY RESPONSIBILITIES
CONCEPTING
USER EXPERIENCE
EXPERIENTIAL DESIGN
STORY-
BOARDING
CONCEPTING
STORY-BOARDING
USER EXPERIENCE
EXPERIENTIAL DESIGN
TOOLS USED
PHOTOSHOP
SKETCH
PHOTOSHOP
SKETCH

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Legowerk UX kit

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